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For Managed WordPress and traditional hosting plans, OrbitLab provides SFTP (Secure File Transfer Protocol) access to manage your website files.

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Finding Your Credentials

Your SFTP credentials are automatically generated when your service is provisioned.
  1. Go to your Dashboard.
  2. Select your Hosting Service.
  3. Look for the SFTP Credentials section.
  4. You will find your Host, Port (usually 22), Username, and Password.

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Connecting with an SFTP Client

You can use any standard SFTP client. Here are some popular options:
  • FileZilla: Open Site Manager, create a new site, set Protocol to “SFTP”, and enter your credentials.
  • WinSCP: Select “SFTP” as the file protocol and enter your host and login details.
  • Cyberduck: Click “Open Connection” and select “SFTP”.

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File Structure

Typically, your web-accessible files should be placed in the public_html or equivalent directory specified in your service settings.

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Security Best Practices

  • Use Key-Based Auth: Where possible, OrbitLab encourages the use of SSH keys for even greater security.
  • Limit Access: Only share SFTP credentials with trusted developers.
  • Rotate Passwords: Change your SFTP password regularly from the dashboard settings.